Terms of Service

Last updated: June 2026

These Terms of Service (“Terms”) govern all wholesale transactions, quotation requests, and use of the backper.com website (“Site”) operated by REDLIGHT GLOBAL LTD, a company registered in England & Wales (“Backper”, “we”, “us”, or “our”). By accessing our Site, submitting an RFQ, placing a sample or bulk order, or entering into any commercial agreement with us, you (“Buyer” or “you”) agree to be bound by these Terms.

IMPORTANT: Our services are intended exclusively for business customers (B2B). We do not sell to individual consumers. By using our Site or placing an order, you confirm that you are acting in a business capacity and that consumer protection laws (including the Consumer Rights Act 2015) do not apply to your purchase.

1. Definitions

• Backper / Seller: REDLIGHT GLOBAL LTD, registered in England & Wales.
• Buyer: The business entity placing an order or submitting an enquiry.
• Products: Backpacks, bags, accessories, or custom manufactured goods supplied by Backper.
• Order: Any confirmed purchase of Products, including sample orders and bulk orders.
• Custom Order: Any order where Buyer-specified customisation (logo, colour, material, design) is applied.

2. Acceptance of Terms

These Terms apply to all quotations, orders, and contracts between Backper and the Buyer. Any terms submitted by the Buyer (e.g. purchase order terms) are expressly rejected and do not form part of the contract unless expressly agreed in writing by a director of REDLIGHT GLOBAL LTD.

3. Quotations and Orders

3.1 All quotations issued by Backper are valid for 30 days from the date of issue unless otherwise stated, and are subject to availability.

3.2 A binding contract is formed only when Backper issues a written order confirmation or pro-forma invoice and the Buyer has made the required deposit payment.

3.3 We reserve the right to accept or decline any order at our discretion, including orders that appear to be for consumer resale in jurisdictions where we are not licensed to operate.

4. Pricing and Payment

4.1 All prices are quoted in US Dollars (USD) unless otherwise stated in the pro-forma invoice. Prices exclude applicable taxes, customs duties, and shipping costs unless explicitly stated as included.

4.2 Standard payment terms: 50% deposit upon order confirmation; 50% balance payment before shipment. Alternative payment terms must be agreed in writing before order placement.

4.3 Accepted payment methods include bank wire transfer (T/T), PayPal, and other methods agreed in writing. Payments must be received and cleared before production commences or goods are released.

4.4 Backper reserves the right to charge interest on overdue invoices at the rate of 8% per annum above the Bank of England base rate, as permitted under the Late Payment of Commercial Debts (Interest) Act 1998.

4.5 All bank charges, transfer fees, and currency conversion costs are the sole responsibility of the Buyer.

5. Minimum Order Quantities (MOQ)

5.1 The standard MOQ for bulk orders is 50 units per style per colour, unless otherwise stated in the applicable quotation. MOQ may vary for custom manufactured goods.

5.2 Sample orders are available at higher per-unit prices and do not carry an MOQ.

6. Custom Orders and Intellectual Property

6.1 For Custom Orders, the Buyer warrants that all logos, designs, trademarks, and artwork submitted to Backper are owned by or lawfully licensed to the Buyer, and that their use does not infringe any third-party intellectual property rights.

6.2 The Buyer agrees to indemnify and hold harmless REDLIGHT GLOBAL LTD against any claims, losses, damages, costs, or expenses (including legal fees) arising from infringement of third-party intellectual property rights caused by the Buyer’s artwork or specifications.

6.3 All original design work, moulds, templates, and proprietary processes developed by Backper remain the exclusive property of REDLIGHT GLOBAL LTD, unless expressly transferred in writing.

6.4 Backper reserves the right to use non-branded product images for marketing purposes unless the Buyer notifies us in writing to the contrary.

7. Product Specifications and Samples

7.1 Product specifications (dimensions, colours, materials) are provided in good faith. Minor variations of up to 5% in dimension, and colour variations inherent to manufacturing processes, are acceptable and do not constitute a defect.

7.2 For Custom Orders, the Buyer is strongly advised to approve a pre-production sample before bulk production commences. Once a sample is approved in writing, bulk production will proceed to that specification. Backper accepts no liability for deviations from approved samples that fall within industry-standard tolerances.

7.3 Pre-production samples are charged at the applicable sample rate and are non-refundable.

8. Delivery and Risk

8.1 Unless otherwise agreed, goods are sold Ex Works (EXW) or FOB as stated on the pro-forma invoice. Risk in the goods passes to the Buyer upon handover to the freight carrier.

8.2 Delivery timelines (typically 14–21 business days for bulk, 7 days for samples) are estimates and not contractual guarantees. Backper is not liable for delays caused by shipping carriers, customs clearance, force majeure events, or circumstances beyond our reasonable control.

8.3 The Buyer is solely responsible for all import duties, customs fees, taxes, and regulatory compliance in the destination country.

9. Limitation of Liability

9.1 To the maximum extent permitted by applicable law, Backper’s total aggregate liability to the Buyer arising out of or in connection with any order or these Terms shall not exceed the total invoice value of the specific Order giving rise to the claim.

9.2 Backper shall not be liable for any indirect, consequential, special, incidental, or punitive damages, including (but not limited to) loss of profit, loss of revenue, loss of business, loss of data, or loss of goodwill, whether arising in contract, tort, or otherwise — even if advised of the possibility of such damages.

9.3 Nothing in these Terms limits or excludes liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded under applicable law.

10. Force Majeure

Backper shall not be liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, civil unrest, pandemic, government action, port closures, strikes, supply chain disruptions, or natural disasters. We will notify you promptly and work to resume performance as soon as reasonably practicable.

11. Confidentiality

Both parties agree to keep confidential any pricing, technical specifications, designs, or business information disclosed in connection with an Order, and not to disclose such information to third parties without prior written consent, except as required by law.

12. Compliance with Laws

The Buyer agrees to comply with all applicable laws and regulations in their jurisdiction, including import regulations, product safety standards, labelling requirements, and sanctions laws. Backper complies with UK export controls and will not ship to sanctioned persons or destinations.

13. Governing Law and Dispute Resolution

13.1 These Terms and any dispute arising out of or in connection with them (including non-contractual disputes) are governed by and construed in accordance with the laws of England and Wales.

13.2 The parties shall attempt to resolve any dispute amicably through good-faith negotiation within 30 days of written notice of the dispute.

13.3 If the dispute cannot be resolved by negotiation, both parties submit to the exclusive jurisdiction of the courts of England and Wales.

14. Amendments

Backper reserves the right to update these Terms at any time. Updated Terms will be posted on this page with a revised date. Continued use of the Site or placement of an Order after publication of revised Terms constitutes acceptance of the new Terms.

15. Contact

REDLIGHT GLOBAL LTD
Email: legal@backper.com
Website: backper.com